Home | Community | WARNING - Carter Crossing is nice, please use caution when dealing with Beacon Builders and Jennifer Gabriel

WARNING - Carter Crossing is nice, please use caution when dealing with Beacon Builders and Jennifer Gabriel

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I would like to warn people about a situation that occurred with the new home my wife and I had built at Carter Crossing. Beacon Builders is the builder for this development. They build an outstanding home! However, MANY mistakes were made along the way.

It was fortunate that we decided to monitor the process very closely. Some of the mistakes along the way included incorrect siding installed, incorrect shutters and wrong carpet color. The issues were all fixed but only because we monitored the build. Once the home was built it was beautiful! However, when the appraisal was done the home appraised for a few thousand dollars less than the selling price given to us.

We were initially told that we could pay the extra, that the bank would not finance due to the appraisal, at closing. Essentially paying more than the appraised value of the home. When we declined the builder asked for the home to be appraised a second time. Of course, the second appraisal was identical to the first. Still refusing to come down on the sale price to match the appraisal, we declined again.

We were then told that they would match the appraised value but the front yard would have no sod and the home would not have a refrigerator. Again we declined and now we are NOT getting the home we have been excited about since the design process back in November. I want to warn everyone...

Beacon Builders has been VERY difficult to work with. We did get our earnest money back but nearly five months have now been wasted due to this mess. I caution everyone about working with Beacon Builders. Their construction team was fantastic (once the mistakes were cleared up) but Mike, the business manager/owner, was extremely difficult.

We were told what model we could build on the lot we wanted (not given a choice) and now this. I advise everyone, while the new development phase of Carter Crossing is nice, please use caution when dealing with Beacon Builders and Jennifer Gabriel.   

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